Welcome to FirstCred
At FirstCred, we are dedicated to making your financial dreams a reality. Established as a leader in the financial services industry, FirstCred is committed to providing quick, affordable loans tailored to meet your unique needs. Our team of experienced professionals works tirelessly to ensure you receive the best financial solutions with unmatched customer service.
Our Mission
Our mission is to empower individuals and businesses by offering flexible and accessible financial products. We believe in creating opportunities for our clients to thrive financially and achieve their goals. With FirstCred, you gain a partner dedicated to your success, committed to transparency, integrity, and innovation.
Our Vision
We envision a world where financial obstacles are transformed into opportunities, enabling people to build a secure future. Our vision is to be the most trusted and respected financial services provider, known for our unwavering commitment to customer satisfaction and community development.
Frequently Asked Questions:
We know that making financial decisions can sometimes raise a few questions. To help you better understand our services and processes, we’ve compiled a list of commonly asked questions. Whether you’re curious about our loan options, application requirements, or repayment terms, you’ll find the answers you need right here.
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1. What types of loans does FirstCred offer?
At FirstCred, we offer a range of loan options to suit your financial needs, from short-term to long-term solutions. You can choose between flexible loans for immediate needs, with repayment periods as short as 1 to 3 months, or opt for loans with extended terms, ranging from 6 to 72 months, ideal for larger financial goals. Whether you're addressing an urgent expense or planning for the future, we have loan options to help you achieve your goals.
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2. How do I apply for a loan with FirstCred?
Answer: You can apply for a loan at FirstCred in several convenient ways: 1. Branch Visit: Visit your nearest FirstCred branch for personalized assistance. Our friendly staff will guide you through the application process. 2. Call/WhatsApp: Contact your nearest branch via phone or WhatsApp for quick and convenient service: o Gaborone Branch: (+267) 3500763 | WhatsApp: (+267) 74002313 o Palapye Branch: (+267) 4923095 | WhatsApp: (+267) 74002455 o Francistown Branch: (+267) 2418219 | WhatsApp: (+267) 74002011 3. Direct Sales Agents: Our independent sales agents are always ready to assist, wherever you are. If you're not located near a branch, reach out to us via WhatsApp at (+267) 72 002 224, and we will connect you with a local sales agent. 4. {Coming Soon} Apply online
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3. What documents are required to apply for a loan?
To apply for a loan at FirstCred, you will need the following documents: • Your latest payslip • Bank statements for the last three full months and the current month to date (e.g., if applying on 12 September, you would need statements for June, July, August, and from 1 to 12 September) • An employment confirmation letter • A valid bank card (we will make a copy) • A valid ID (we will make a copy of your Omang or Passport) • Third-party settlement quotation (if applicable)
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4. How long does it take to get approved for a loan?
Answer: At FirstCred, we strive to provide quick and efficient service to our customers. Once all required documents are submitted and complete, the approval time is typically 2 hours. The overall turnaround time for receiving your loan is 24 hours.
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5. What are the interest rates for FirstCred loans?
Answer: Interest rates vary depending on the type of loan, loan amount, and your financial profile. We offer competitive rates and provide a detailed breakdown of all terms and conditions before you commit to any loan agreement.
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7. Is there a penalty for early loan repayment?
Answer: Yes.
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8. What happens if I miss a loan repayment?
Answer: If you miss a loan repayment, it is important to contact us immediately. We can discuss your situation and explore options such as restructuring your repayment plan to help you get back on track. Late payments may incur additional fees and impact your credit score.
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8. Can I top up an existing loan with FirstCred?
Answer: Yes, FirstCred offers refinancing options for existing loans. Refinancing can help you secure better terms or lower interest rates. Contact us to discuss your existing loan and how refinancing can benefit you.
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9. How does FirstCred protect my personal information?
Answer: Yes, FirstCred offers top-up options for existing loans with no penalties. A top-up allows for additional funds on an existing loan. Contact us to discuss your current loan and explore how a top-up can help meet your financial needs.
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